Frequently Asked Questions

Propylene Glycol is a carrier fluid. It is tasteless, odorless, and found in everyday products such as food, medical vaccines, cosmetics, medicine, hand lotions, shampoos, theater fog and cleaning supplies.
Vegetable Glycerin is a carrier fluid. It is odorless and commonly used in the food and cosmetic industry. Vegetable Glycerin is an organic compound produced from vegetable oil. VG is classed as a carbohydrate for food purposes. VG is hypoallergenic, and is found in allergenic soaps, cosmetics and other products. VG naturally has a sweet taste, and though it is a carbohydrate, it does not have a drastic effect on blood sugar, and can be safely used by those who require insulin.
MCT oil is a medium-chain triglyceride (MCT) oil which contains medium-length chains of fats called triglycerides. MCT oil is most commonly extracted from coconut oil, as more than 50% of the fat in coconut oil comes from MCTs.
Complete online orders typically ship in 1 to 3 business days Monday-Friday. Any order placed over a weekend generally ships out by Tuesday the following week. You will receive an order confirmation immediately at the time of purchase, plus a notification when your product leaves our warehouse. Holidays and extreme weather may cause a delay in shipping fulfillment. Wholesale Customers can expect a 5 to 10 day business day turnaround to ship.
Please check the laws pertaining to your country before ordering Terpenes from us, as we cannot be responsible for orders seized in customs.
Yes, we have different coupon codes available throughout the year for specific promotions. Frequently, our company Facebook page will also have special sales and coupon offers. Coupon codes are used in our News letters so please make sure you sign up to take full advantages of our promotional offers
Yes, your Terpenes are still safe to use, even after a slight color change. Terpenes change color due to oxygenation, extreme temperature changes, or exposure to sunlight. This is a harmless process that does not affect the safety, or quality of your product however we recommend you keep in a cool dark location to prevent degradation and keep your terpenes in top condition.
Terpenes are formulated in a oil base and can be diluted in MCT oil as a guide